At Star Extensions, we are committed to ensuring your satisfaction with every purchase. If for any reason you are not entirely pleased with your order, we offer a straightforward refunds and returns process.For refunds, you are eligible to receive a refund if you return your item within 30 days of the purchase date, provided that the item is unused, in its original packaging, and in the same condition as when you received it. Simply contact our customer service team, and upon receiving and inspecting your return, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and the credit will be applied to your original method of payment.If you wish to make a return for an exchange or store credit, the same conditions apply. You have 30 days from the purchase date to return the item, ensuring it is unused and in its original packaging. Once received and inspected, we will notify you of the approval or rejection of your return.Please note that return shipping costs are your responsibility, and they are non-refundable. However, if you receive a refund, the cost of return shipping will be deducted from your refund.For exchanges, please contact our customer service team to arrange the exchange, which is subject to availability.If you have any questions or concerns about our refunds and returns policy, please do not hesitate to reach out to our customer service team for assistance.Thank you for choosing Star Extensions